Shipping policy
FREE Worldwide Shipping - Straight from Thailand
At DEEJAIBOX, shipping is always included in your order price. No hidden fees, no surprises.
Your package is carefully packed and ships within 1-2 business days from Bangkok, Thailand.
Shipping Options
| Destination | Standard (FREE) | Express EMS (+$15) |
|---|---|---|
| Australia, Japan, Singapore, Malaysia, Hong Kong SAR, South Korea, New Zealand | As fast as 1-2 weeks | 7-10 days |
| United Kingdom, France, Germany, United Arab Emirates | As fast as 2-3 weeks | 10-14 days |
| United States, Ireland, Italy, Poland, Spain, Sweden, Finland | As fast as 2-3 weeks | 10-14 days |
| Austria, Belgium, Denmark, Netherlands, Norway, Portugal, Switzerland | As fast as 2-3 weeks | 10-14 days |
| Canada | 3-4 weeks ($15 USD) | 14-18 days (+$15 USD) |
| Thailand (Domestic) | 3-7 days (FREE) | 1-3 days (+$5) |
Standard shipping uses Thailand Post International Airmail. Express uses EMS (Express Mail Service) with full tracking.
Order Tracking
Standard: Tracking number provided by email within 1-2 business days of dispatch. Track at track.thailandpost.co.th.
Express EMS: Full real-time tracking provided. Faster customs clearance priority.
Customs, Duties and Taxes
International orders may be subject to customs duties or import taxes charged by your destination country. These are the responsibility of the recipient and are not included in the order total. DEEJAIBOX is not responsible for customs delays.
Important Notes
- Delivery estimates are a guide only and may vary due to customs clearance or local postal conditions.
- Please ensure your shipping address is complete and correct. DEEJAIBOX is not responsible for packages lost due to incorrect address information.
- If your package has not arrived within 6 weeks of dispatch, please contact us at hello@deejaibox.com.
- If a package is returned due to an incorrect address, re-shipping fees will apply.
Countries We Ship To
Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States.
Don't see your country? Contact us at hello@deejaibox.com
Questions?
Contact us at hello@deejaibox.com - we respond within 1-2 business days.
Last updated: May 2026 | Ships directly from Bangkok, Thailand.