Privacy policy
Last updated: July 2026
This Privacy Policy describes how Dee Jai Box ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from deejaibox.com.
Information We Collect
Information You Provide Directly
- Contact details: name, email address, phone number, shipping and billing address
- Order information: items purchased, payment confirmation
- Account information: username and password (if you create an account)
- Customer support communications: messages you send us
Information Collected Automatically
When you visit our site, we automatically collect certain information including device type, browser type, IP address, pages visited, and how you interact with our site. We use cookies and similar technologies to support this.
Information from Third Parties
We may receive information from payment processors (e.g., Stripe, PayPal) and our e-commerce platform (Shopify) to fulfill orders and process payments.
How We Use Your Information
- Order fulfillment: processing payments, shipping products, sending order confirmations and tracking updates
- Customer support: responding to your inquiries and resolving issues
- Marketing: sending promotional emails (you may opt out at any time)
- Security: detecting and preventing fraud or misuse
- Legal compliance: meeting applicable legal obligations
Sharing Your Information
We share your information only in the following circumstances:
- Service providers: shipping carriers (Thailand Post), payment processors, and our platform (Shopify) — only as needed to fulfill your order
- Legal requirements: when required by law or to protect our rights
- Business transfers: in connection with a merger or sale of our business
We do not sell your personal information to third parties.
Cookies
We use cookies to keep your shopping cart, remember your preferences, and understand how you use our site. You can disable cookies in your browser settings, though some features may not work correctly as a result. For details on cookies used by Shopify, see shopify.com/legal/cookies.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications (use the unsubscribe link in any email)
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at hello@deejaibox.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.
International Transfers
Our store is operated from Bangkok, Thailand. Your information may be processed by Shopify and other service providers in other countries. By using our site, you consent to this transfer.
Children's Privacy
Our site is not intended for children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@deejaibox.com
Address: 61/3 Inthamara 3 Alley, Phaya Thai, Bangkok 10400, Thailand